Your IT should be boring. Our pricing should be public.

Managed IT and security for Dallas–Fort Worth businesses that don't have an IT person. Built the way enterprise infrastructure is built, priced where you can see it, with nothing locking you in.

Transparent managed IT pricing

$125 – $220 per user, per month

Support, security, proactive management and written service commitments. Calculate your estimate below. No email required.

Managed IT · Security · Microsoft 365 · AV for commercial and congregations

Pricing

Here's what it costs.

Move the slider. No form, no call, no “it depends.”

20 people
Choose a plan
Your estimated monthly investment

$3,000 / month

$36,000 per year

An estimate, not a quote. Anything outside day-to-day operations is identified and priced with you before you sign, never after. Once signed, this rate is fixed for twelve months. After that we can adjust it once in any twelve months, with sixty days' notice, by no more than five percent or inflation, whichever is greater.

    Managed IT starts at $1,500 per month, which works out to about ten people. Final scope can move the number, and we'll tell you before you sign, not after.

    That number comes with every commitment below. No term, no surprise quotes.

    The situation

    You don't have an IT person. You have whoever picks up.

    Most 15 to 30 person businesses handle technology the same way.

    • Someone in the office is unofficially good with computers.
    • A nephew set up the server.
    • The last provider is responsive, if you chase them.
    • Microsoft 365 was configured once, years ago, by someone who is no longer around.

    It works until it doesn't.

    Then the questions get expensive.

    • Who has access to what
    • Where the backups actually are
    • Whether that was an incident or a nuisance
    • What it will cost to find out

    You don't need an IT department. You need the part of an IT department that keeps you out of trouble.

    Managed IT, handled

    with a real person answering in under 30 minutes, not a ticket queue.

    with Microsoft 365, your network and every device on one hardened baseline.

    with the full security awareness program included at every tier.

    with your options explained whenever you ask, never on an invoice.

    with a price you can read on this page before you ever call us.

    with daily operations all-inclusive, so Tuesday never arrives as a quote.

    with your rate fixed for twelve months and every increase capped in writing.

    with no multi-year term, because we would rather earn it every month.

    with your tenant, licensing and documentation owned by you, always.

    with 30 days of handover help if you ever decide to leave.

    The agreement

    Four things we put in writing.

    1

    The price is public.

    You saw it above. You didn't have to give us your email or sit through a call to get it.

    2

    Nothing locks you in.

    No multi-year term. Either side can end the agreement on 30 days' notice, for any reason. Your price is fixed for twelve months; after that we can adjust it once in any twelve months, with sixty days' notice, by no more than five percent or inflation, whichever is greater. Anything above that cap needs your written agreement.

    3

    Daily operations are all-inclusive.

    The work of keeping you running is in the monthly price. We don't send a quote every time something needs doing. New projects get quoted. Tuesday doesn't.

    What counts as a project, and what doesn't
    Work Included
    New employee setup, offboarding, account changes Included
    Workstation replacement (labor; hardware is quoted) Included
    Troubleshooting anything already in your environment Included
    Firewall rule changes and routine configuration Included
    Firewall or network redesign Quoted project
    Data migration (SharePoint, tenant moves, server to cloud) Quoted project
    New network equipment, new sites, new systems Quoted project

    The test: if it keeps what you have running well, it's included. If it builds something you don't have yet, we quote it before we start.

    4

    We never charge you to explain your own technology.

    What your options are, what they'd cost, whether something is worth doing. Those conversations are free at every tier, and we like having them. Formal vCIO work, meaning a scheduled roadmap with a written plan, is part of Fortify and Command.

    If you leave, you leave whole.

    You get your documentation, your credentials and tenant, your device and license inventory, and your backup data. We stay available for 30 days to hand off to whoever comes next, at no charge.

    Why Novvative

    Built by someone who did this at a much larger scale.

    Novvative is run by Carlos Arita, who has spent fifteen years running Microsoft cloud and on-premises infrastructure for a global consumer goods business with hundreds of brands across dozens of markets. Security, modernization, identity, and the unglamorous work of making systems behave at scale.

    That's the standard your environment gets built to. The difference is that here, the person who designs it is also the person who answers when you call.

    We deliberately stay small. We onboard two clients at a time because onboarding done properly takes about two months, and we would rather do that well than quickly. Most of our clients came from someone who already works with us.

    Why we're not in your office every week.

    Onsite hours measure how much hands-on attention an environment needs, not how well it runs. We include two hours a month and most months we don't use them, because the environment is built so there's less to come fix. When a month needs more, we're there.

    Work we've done

    One engagement in detail beats twenty logos.

    A few of the businesses running on Novvative right now, and what we actually built for them.

    GoogleMicrosoft 365Gateway + switchWi-FiVoIP handsets33 accounts migrated

    Fernic Building Solutions

    Full onboarding, Richland Hills

    Moved 33 accounts off Google and onto Microsoft 365, then rebuilt the ground underneath: UniFi gateway, switching and access points, Dell Autopilot for device rollout, and VoIP handsets. Delivered on a 30-day sprint plan the client could see.

    GCB CPASManaged ITSecond businessRebrand + new partner

    GCB CPAS

    Accounting firm, Dallas

    A rebrand from Garza Gump Group came with a request for a more serious technology partner. We took over managed IT for the firm. The work led the firm's partners to bring us into a second business they own.

    Wi-FiCamerasNetworkPOS migrationMenu displays

    Argentina Bakery

    Managed IT and build-out

    More than a helpdesk contract: the technical plan for access points, cameras and network in a new-construction building, a POS migration from Clover to Toast with the menu carried across, in-store menu displays, and the website.

    Most of our clients came to us through someone who already works with us. We'll connect you with any of them before you sign anything.

    Client perspectives

    What our clients say.

    The experience behind the technology matters just as much as the technology itself.

    Featured client review

    A specific, authentic statement about how Novvative improved this client's technology, confidence, or day-to-day operations.
    Client name Title · Business name Managed IT
    A genuine review about responsiveness, reliability, and the quality of ongoing support.
    Client name Title · Business name
    A genuine review about clear communication, strategic advice, or a successful IT transition.
    Client name Title · Business name

    Prefer to hear it directly? We'll put you in touch with any client on this page.

    How it works

    A conversation first. Then a real look under the hood.

    A 15-minute call

    Free. You tell us what's prompting this, we tell you straight whether we're a fit. No deck, no discovery process, no pressure.

    The Technology Audit

    We go through your environment properly: identity, access, backup, security posture, licensing, and what it's all costing you. You get a written report and a call to walk through it. $1,500, and free if you were introduced by a partner or an existing client.

    The findings are yours either way

    The report comes with step-by-step fixes, whether or not you hire us. Some people take it and do the work themselves. That's a fine outcome.

    Onboarding

    About two months, paced by your availability rather than ours. We standardize, document and harden as we go.

    Ongoing management

    Your environment runs on the same baseline every client gets, and you have an engineer who knows it.

    Find out what you're actually working with.

    Start with a 15-minute call. If it makes sense, the Technology Audit gives you a written picture of your environment and fixes you can act on, yours to keep either way.

    Pick one below. The Technology Audit is $1,500, and free if a partner or one of our clients introduced you — enter their code with the form.

    Next: we reply within one business day to find a time. No prep needed.

    Why We Exist

    Technology should simplify your life, not complicate it. That is why we exist: to design and deliver seamless technological experiences that give you peace of mind and confidence every day.

    Our Story

    Novvative began with a clear purpose: connect the dots across technology silos so people can live, work, and gather without frustration.

    Our founder, Carlos Arita, brought years of global IT and audio-visual experience supporting some of the world's biggest brands. He built Novvative as a boutique alternative to mass-market providers, offering concierge-level care and truly customized solutions.

    Today, Novvative is focused on the same goal that inspired its creation: giving every client a seamless technology experience that works as promised.

    Why Choose Novvative

    We're not just another tech company. We're your dedicated technology partner with a proven track record.

    Personal Team

    Personal Attention

    A small, trusted team that treats your project like our only project

    Trust & Reputation

    Proven Reputation

    A reputation built on referrals and long-term relationships

    Custom Solutions

    Boutique Service

    Solutions that adapt to your unique needs instead of one-size-fits-all approaches

    Mission

    Our Mission

    To empower our clients with technology and make life easier.

    Vision

    Our Vision

    To be known as the best-in-class service that makes it all so easy.

    Partnership
    Listen Carefully
    Plain Language
    Custom Solutions
    Long-term Support

    Your Trusted Partner

    Choosing technology should not feel overwhelming, and you should never be left without support when things go wrong.

    At Novvative, we listen carefully, explain your options in plain language, and design solutions customized for your space. We are here for the long haul, building trust through reliability, follow-through, and personal care.

    24/7 Support
    Always Here When You Need Us

    Core Values

    Reliability

    Reliability

    We deliver what we promise, every time.

    Flexibility

    Flexibility

    Every client and every space are unique, and so are our solutions.

    Professionalism

    Professionalism

    We bring respect, care, and expertise to every project.

    Integrity

    Integrity

    Trust matters. We operate transparently and honestly.

    Let's Simplify Your Technology

    You deserve spaces where technology just works. We will listen, design, and deliver a solution that gives you confidence every day.

    Services We Provide

    Three ways we work. One standard of care.

    Most organizations juggle an IT company, an AV installer and a network vendor who never speak to each other. We do all three, so there is one number to call and no one left pointing at someone else.

    Explore Our Solutions
    01

    Managed IT

    Most small businesses are one sick laptop away from a bad week. We run your systems, patch them, back them up and watch them — for one predictable price per person, with a real human answering inside two hours. Not a ticket number. A person who already knows your network.

    $150 per person, per month — daily operations included

    Managed IT & Cybersecurity

    Unreliable systems cost you time and money. We manage, patch and monitor everything that matters, and keep daily operations inside one flat monthly price — so a surprise problem never becomes a surprise invoice.

    Inquire Now

    Security Awareness Training

    Your people are the way in. Every client gets phishing simulations and a year-round training schedule — the most comprehensive plan we offer, included at every tier rather than sold as an upgrade.

    Inquire Now

    Network Solutions

    Your team can't afford dropped connections. We design and manage business-grade networks — gateways, switching and Wi-Fi — and we watch them, so we usually know a circuit is struggling before anyone tells us.

    Inquire Now
    02

    Spaces & AV

    A meeting that starts five minutes late because nobody can get the screen to work costs you more than the screen did. We design and install the rooms people actually present in — boardrooms, training rooms, lobbies, sanctuaries — and we wire them so one button does the job.

    Control4 & SnapAV certified dealer

    Conference & Training Rooms

    HD displays, clear audio, wireless sharing and one-touch control. Guests join without a dongle hunt, and the room looks the same every Monday as it did the day we handed it over.

    Inquire Now

    Displays & Digital Signage

    Lobby screens, wayfinding, menu boards, production dashboards. We mount it, feed it and manage what plays on it, so the screen is never showing last quarter's slide.

    Inquire Now

    Audio Systems

    Trained in audio engineering before we ever touched a server rack. We tune rooms so the back row hears what the front row hears — no dead spots, no feedback, no fighting the gain.

    Inquire Now
    03

    Congregations Connected

    Technology plays a vital role in helping congregations connect with their communities. We ensure that sound systems, visuals, and live streams perform flawlessly, so you can focus on your message and your people.

    Worship Technology

    Audio & Video Systems

    Your message matters. From worship to live events, we ensure crystal clear sound and visuals, so every seat feels connected to the experience.

    Inquire Now

    Network & Streaming Solutions

    Extend your reach beyond the walls. We build reliable networks and streaming setups that bring your services to members near and far.

    Inquire Now

    Outreach & Engagement

    Your mission goes beyond the building. We design outreach platforms with CRM tools and email campaigns that help you connect, organize, and grow your congregation throughout the week, not just on Sundays.

    Inquire Now

    Let's Simplify Your Technology

    You deserve spaces where technology just works. We will listen, design, and deliver a solution that gives you confidence every day.

    Frequently Asked Questions

    You've got questions. We've got answers.

    What makes Novvative different from other tech vendors? +
    We are a boutique, referral-driven company. That means every project gets personal attention, concierge-style service, and solutions designed around you instead of cookie-cutter systems.
    Do you offer ongoing support after installation? +
    Yes. We believe technology is only as good as the support behind it. After setting up, we stick with you for updates, troubleshooting, and peace of mind whenever you need us.
    What if I already have some systems in place? +
    No problem. We can integrate with what you have, upgrade where needed, and make everything work together seamlessly.
    How soon can you start a project? +
    It depends on scope, but we move quickly. Most projects begin with a consultation within days, and implementation is scheduled to fit your timeline.
    What areas do you serve? +
    We're based in Denton County and serve businesses and congregations across the Dallas–Fort Worth area.
    What does a consultation cost? +
    Nothing. Your first consultation is completely free. It's our chance to listen, understand your challenges, and recommend the best path forward.
    Do you handle both IT and Audio/Visual? +
    Yes! That's one of our biggest strengths. Instead of juggling multiple vendors, you get one trusted partner who makes all your systems (networks, IT, AV, smart tech, and security) work seamlessly together.
    How do I get started? +
    Simple. Schedule your free consultation, share what's keeping you up at night, and let us design a solution that removes frustration and gives you confidence.

    Schedule My Consultation →

    Let's talk with us!

    The best way to solve your tech frustration is to start the conversation. Tell us what's keeping you up at night, or simply what you wish technology could do. We'll listen, design, and make it work seamlessly for you.

    What You Can Expect

    A real conversation with an expert, not a sales script

    Clear answers and a plan designed around your needs

    Support you can rely on long after the install

    Privacy Policy

    We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.

    Information We Collect

    We collect information you provide directly to us, such as when you:

    • Contact us through our website or phone
    • Request a consultation or quote
    • Sign up for our services
    • Communicate with us via email or other channels

    This may include your name, email address, phone number, business information, and details about your technology needs.

    How We Use Your Information

    We use the information we collect to:

    • Provide and improve our IT services
    • Respond to your inquiries and requests
    • Schedule consultations and service appointments
    • Send you relevant updates about our services
    • Ensure the security and proper functioning of our systems

    Information Sharing

    We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with:

    • Service providers who assist us in operating our business
    • Legal authorities when required by law
    • Business partners when necessary to provide requested services

    All third parties are bound by confidentiality agreements and are prohibited from using your information for any other purpose.

    Data Security

    We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

    • Encrypted data transmission and storage
    • Regular security assessments and updates
    • Limited access to personal information on a need-to-know basis
    • Secure disposal of information when no longer needed

    Your Rights

    You have the right to:

    • Access the personal information we hold about you
    • Request correction of inaccurate information
    • Request deletion of your personal information
    • Opt out of marketing communications
    • Lodge a complaint with relevant authorities

    Changes to This Policy

    We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

    Contact Us

    If you have any questions about this privacy policy or our data practices, please contact us:

    Email: hello@novvative.com

    Phone:+1 469-830-2877

    Last updated: August 2025

    Cookies Policy

    This policy explains how we use cookies and similar tracking technologies on our website to enhance your browsing experience and improve our services.

    What Are Cookies

    Cookies are small text files that are placed on your computer or mobile device when you visit our website. They help us remember your preferences and understand how you use our site.

    We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).

    Types of Cookies We Use

    We use several types of cookies for different purposes:

    • Essential Cookies: Necessary for the website to function properly
    • Performance Cookies: Help us understand how visitors interact with our website
    • Functionality Cookies: Remember your preferences and personalize your experience
    • Analytics Cookies: Collect information about website usage to improve our services

    Third-Party Cookies

    We may also use third-party services that place cookies on your device. These include:

    • Google Analytics for website usage analysis
    • Social media platforms for content sharing
    • Marketing tools for improving our services

    These third parties have their own privacy policies governing their use of cookies.

    Managing Your Cookie Preferences

    You can control and manage cookies in several ways:

    • Use your browser settings to block or delete cookies
    • Opt out of specific third-party tracking services
    • Use private/incognito browsing mode
    • Install browser extensions that block tracking

    Please note that disabling certain cookies may affect the functionality of our website.

    Cookie Retention

    Different cookies have different retention periods:

    • Session cookies are deleted when you close your browser
    • Persistent cookies may last from a few days to several years
    • You can delete cookies manually through your browser settings

    Updates to This Policy

    We may update this cookies policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.

    Questions About Cookies

    If you have any questions about our use of cookies or this policy, please contact us:

    Email: hello@novvative.com

    Phone:+1 469-830-2877

    Last updated: August 2025

    Terms of Service

    Please read these terms carefully as they govern your use of our website and services.

    Agreement Between User and Novvative

    Welcome to Novvative. The Novvative website (the "Site") is comprised of various web pages operated by Novvative LLC. Novvative is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of Novvative constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.

    Novvative is a site to inform existing clients our services and products. We also use forms to collect information so better provide service with these people.

    Privacy

    Your use of Novvative is subject to Novvative LLC's Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

    SMS Messaging

    Novvative uses SMS for notifications and appointment confirmations.

    You can cancel the SMS service at any time. Simply reply text "STOP" to the number. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially or texting the same number, Subscribe, and we will resume sending SMS messages to you.

    If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to hello@novvative.com or call the number from the SMS.

    Carriers are not liable for delayed or undelivered messages.

    As always, message and data rates may apply for messages sent to you from us and to us from you. You will receive a message for each notification. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

    If you have any questions regarding privacy, please read our Privacy Policy.

    Children Under Thirteen

    Novvative LLC does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use Novvative only with permission of a parent or guardian.

    Links to Third Party Sites/Third Party Services

    Novvative may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of Novvative LLC and Novvative LLC is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Novvative LLC is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Novvative LLC of the site or any association with its operators.

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    Indemnification

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    Arbitration

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    Class Action Waiver

    Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH'S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and Novvative LLC agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.

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    Termination/Access Restriction

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    You agree that no joint venture, partnership, employment, or agency relationship exists between you and Novvative LLC as a result of this agreement or use of the Site. Novvative LLC's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Novvative LLC's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Novvative LLC with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

    Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Novvative LLC with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Novvative LLC with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.

    Changes to Terms

    Novvative LLC reserves the right, in its sole discretion, to change the Terms under which Novvative is offered. The most current version of the Terms will supersede all previous versions. Novvative LLC encourages you to periodically review the Terms to stay informed of our updates.

    Contact Us

    If you have any questions about these Terms of Service, please contact us:

    Email: hello@novvative.com

    Phone:+1 469-830-2877

    Last updated: August 2025